Brother Printer Touch Screen Broken

Continue to step 8.

Brother printer touch screen broken.

Press panel control on the touch screen. Go back to step 6 and try again. The led icons on the touch panel will turn off when you press the home icon. Press and hold the home icon on the touch panel for 7 to 10 seconds until the display changes to show the serial rom version and pages printed.

If the lcd displayed the message ok the screen will automatically return to maintenance and then your home screen. But in this case the lcd screen is blank and showing nothing so i can not set to any wifi id at all. Brother printer mfc 6490cw. If the screen does not respond correctly when you touch a key the machine does not perform the operation or performs a different operation follow the steps below to make the proper adjustments.

If the printer is out of warranty contact a brother authorized service center for repair by clicking on the link below. Repeat this procedure until ok is displayed on the lcd. The back light shows for a moment after i turn the printer on and all that appears in the display are solid vertical bars. My lcd screen is shown blank without any single word display on the screen it still can print if the printer network can be set to proper wifi id.

If the lcd displayed the message error the screen will automatically return to display the 5 numbered dots. Please help me on how to fix this or where to. Touch panel is malfunctioning. My brother mfc 7860dw has a broken lcd display.

If the printer is in warranty call brother customer service at 1 877 brother 1 877 276 8437 for warranty options.